The truck dispatcher’s primary duties are to:

  • Find available loads for the empty (or soon to be empty) trucks owned by or leased to a trucking company.

  • Negotiate load rates with freight brokers/ agents or shippers.

  • Review/Sign carrier contracts

  • Complete/Send carrier packets to brokers or agents

  • Reviews/Signs rate and/or load confirmations,

  • Dispatch the drivers of trucks to pick-up the loads you’ve booked

  • Track/Communicate with loaded trucks to manage route

Truck Dispatchers are hired by trucking companies to coordinate shipping operations with drivers, brokers and or shipping customers. They may work with company drivers or may coordinate with owner operators to find available freight to be covered by carriers. A freight dispatcher schedules truck arrivals for product pickup and delivery and tracks the progress of transit to ensure on-time deliveries. Dispatchers also work with trucking companies to record freight orders and resolve shipping issues. A Truck Dispatcher duties demand strong skills in written and oral communication, multi-tasking, organization and customer service.

  • Introduction to Trucking and Logistics Industry

  • Dispatching

    • Tips and Tricks

  • TL,LTL Shipments

  • Route Planning and Truck Management (TMS)

    • Authorities & Permits

    • Specialized & Oversized Freight

  • CSA, Insurance Coverages

  • Transportation Fleet Equipment

    • Load Boards

    • Post Truck

  • Carrier Packets

    • Rate Confirmation

  • Carrier Contracts- Provided

  • Factoring and Payment Processing

  • Sales and Marketing

  • Record Keeping

  • Negotiation with Load Brokers

What is aTruck Dispatcher?

Course Details

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